Business Improvement

The Business Improvement Team provides a holistic approach to addressing business needs and focuses on helping to improve members profitability and efficiency.

We deliver guidance and support in key areas, keeping business at the forefront of innovation, assisting with eliminating waste, improving productivity and supporting members in developing their people.

Through links to grant opportunities, the Business Improvement Team may also be able to secure assistance with new product development, capital equipment and business development.

The team is able to offer support to companies and organisations of any size and sector, from manufacturing to travel and everything in between.

Business Improvement Team offers advice and support with:

People Development

Helping companies to understand people and skills needed by:
• Identifying training needs
• Developing an action plan
• Supplying a bespoke training programme that meets business requirements
• Offering a suite of training courses and a network of accredited training providers
• Motivating people

Process Improvement

From lean assessment to process design and implementation, the
Business Improvement Team will identify ways to save companies money by:
• Driving continuous improvement
• Identifying process improvements through lean assessment
• Removing waste
• Designing and implementing production processes and design

Product Development

From concept to launch the Business Improvement Team will support companies through every step of the product development process by:
• Helping prove that the ‘product’ has worth within the market place
• Assessing the market options and technical viability

Research & Development

• Developing the manufacturing process into prototype production
• Providing guidance on patenting and intellectual property rights (IPR)
• Successfully launching the product to the marketplace

To find out how to save money, reduce waste and develop people and products call the Business Improvement Team on Tel: 0121 607 1940 or
e-mail: